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Friday, 06 May 2016 11:30

MTA WA has recently created a new A3 Poster for businesses to display in their workshops. This form has been developed after extensive consultation with Division Committees to ensure it meets members’ needs.

The poster, titled “Customer Supplied Parts” indicates the following:

Due to possible liability claims, we may refuse to fit parts supplied by customer.

This automotive business does offer warranty on labour; however it cannot offer warranty or guarantees on parts supplied by customers.

This business cannot be held liable for any faults arising from the fitment of non authorised parts.

By using this poster, members are advising customers that they have a choice to fit the customers' supplied parts or not.

Advice from industry supports the business owner to reject the customer's request to fit supplied parts. Industry recognises the risk businesses face by fitting supplied parts and also recognises the loss of income associated with customers providing their own parts.

The poster can be downloaded from the MTA WA website here. You will need to be logged in to download the poster. If you are having trouble logging in, please refer to the Frequently Asked Questions.

For more information call 9233 9800 or email This email address is being protected from spambots. You need JavaScript enabled to view it.

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