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Friday, 16 February 2018 10:51

The principles of the Code is intended to promote transparent, informed, effective and co-operative relationships between smash repairers and insurance companies, based on mutual respect and open communication.


In Section 6 of the Code, Estimate, Repair and Authorisation Process:

While Insurers may enter into commercial arrangements with Repairers that specify performance targets, Insurers will not unduly influence any Repairer to submit estimates on the basis of inducements of further work.

Therefore it is important that you know your Code and that you now your costs and ensure you are providing estimates to reflect that.

Use the AMBRA calculator which has support by the ATO as an appropriate tool to calculate repair business costs.

If you have any questions regarding the Code or the AMBRA Calculator please contact Marie Donato via email on This email address is being protected from spambots. You need JavaScript enabled to view it..

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